How to read your meter
Reading your dial meter
- Stand directly in front of your meter so you can tell the exact position of the pointer of each dial.
- Read the dial on the left first. (Ignore the dial underneath.)
- Look at the two numbers the pointer is between and record the lowest number. (If the pointer is between 9 and 0, record 9.)
- Do the same with each meter, reading left to right.
Reading your digital meter
The digital meter is simple to read. You just have to read the number that appears on the display as below for each electricity tariff that is attached to that meter.
For the most common digital or dual rate meters, the display will automatically cycle through the registers. This includes the following information:
- 10 - Element 1 (Tariff 22 or 31 — light and power)
- 20 - Element 2 (Tariff 41, 42, 61 or 62 if applicable — HydroHeat, hot water and/or OffPeak)
To ensure you know which tariff each element referes to, please check the back of your bill, which details your tariffs.
Reading your odometer meter
Another kind of analogue electricity meter reads like an odometer in your car. Numbers are read from left to right.
The meter has five white digits that show the kilowatt hours of electricity that have been used.
Predicting your next bill
Predicting your next bill is available through Aurora Online Services. If you're not yet registered for online services, you can register now.
Once you have mastered reading your own meters, it is easy to predict your current electricity charges. Simply:
- Identify your meters. Know which meter is your general light and power and which one is your hot water (or hot water/HydroHeat) or OffPeak (if you have it). Make a note of the meter number if you wish (you will find this on your latest bill).
- Read each meter and write down the number.
- Log in to Aurora Online Services and go to the self meter reading section. Once there you can simply fill in the numbers in the appropriate sections and the calculator will automatically work out what your bill would be.