Meters, poles and wires
Your electricity is connected to your home by poles and wires and your electricity use is measured with meters. These are all on your property and it helps to be aware of them.
Our meter readers need access to your meters, and there are things that get in the way, such as locked gates and, sometimes ,dogs. You may also be interested in learning to read your own meter so you can track your energy use.
The poles that are on your property are your responsibility, as is care for the plants that you grow near them.
Safe access to meters
Access to meters by meter readers is a very important issue; dogs, locked gates and even renovations can prevent access.
Meter readers and dogs
Dogs can be a hazard for meter readers and it is important that we take care of our meter readers.
Self meter reading
If access to your meter is an issue, you can apply to read your own meter.
How to read your meter
Knowing how to read your meters can help you to keep track of your electricity consumption.
Private powerlines
Information and your responsibilities around managing powerlines on your property.
Vegetation Management
Trees and shrubs around powerlines much be managed correctly.
Power outages
Information on power outages, both planned and unplanned, as well as how to report a fault.