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• Your home
  • Electricity
    • Rates and charges
      • Standard electricity rates and charges
      • Explanatory notes
      • AuroraGreen rates and charges
      • Aurora PAY AS YOU GO rates and charges
      • Retail tariff strategy
      • Understanding your bill
    • Managing your electricity
      • Online services
      • Connect your energy supply
      • Disconnect your energy supply
      • Energy efficiency hints and tips
      • Direct Debit Discount
    • Meters, poles and wires
      • Safe access to meters
      • Meter readers and dogs
      • Self meter reading
      • How to read your meter
      • Private powerlines
      • Vegetation management
      • Power outages
    • Renewable energy
      • Renewable energy grid connection
      • How to connect to renewable energy
      • Solar energy
      • Frequently asked questions about solar installation
      • Wind turbines
    • Safety at home
      • Electrical home health check
      • Protecting your electrical appliances
      • Safety indoors
      • Safety outdoors
      • Safety for kids
      • Natural gas safety hints and tips
      • Safe growing near powerlines
      • CablePI
      • Fallen powerlines - stay away stay alive
    • Products and offers
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      • AuroraGreen
        • AuroraGreen for your home
        • AuroraGreen rates and charges
        • AuroraGreen application form
      • Aurora PAY AS YOU GO
        • What is Aurora PAY AS YOU GO?
        • Aurora PAY AS YOU GO rates and charges
      • Heating Guide
        • View the heating guide
        • Choosing the right heater
        • Heating cost comparison
        • Home heating calculator
        • Aurora Preferred
      • Offers
        • Renewable energy grid connection
        • Direct Debit Discount
        • Insulation
        • Aurora's heating discount (HydroHeat)
      • Aurora Preferred
        • What is Aurora Preferred?
        • Aurora Preferred Heating and Cooling
        • Aurora Preferred Gas Installers
        • Aurora Preferred Hot Water Installers
        • Aurora Preferred Renewable Energy
        • AOK guarantee
  • Gas
    • Natural gas in Tasmania
    • Natural gas rates and charges
    • Aurora Preferred Gas Installers
    • Connect to natural gas
    • Understanding your bill
    • Natural gas charter
    • Natural gas and safety hints and tips
  • Prices
    • Standard electricity rates and charges
    • Natural gas rates and charges
    • Aurora PAY AS YOU GO rates and charges
    • AuroraGreen rates and charges
    • Heating cost comparison
    • Appliance calculators
    • AuroraGreen calculator
  • Products and offers
    • Online services
    • AuroraGreen
      • AuroraGreen for your home
      • AuroraGreen rates and charges
      • AuroraGreen application form
    • Aurora PAY AS YOU GO
      • What is Aurora PAY AS YOU GO?
      • Aurora PAY AS YOU GO rates and charges
      • Cost Comparison
      • How does it work?
    • Heating Guide
      • View the heating guide
      • Choosing the right heater
      • Heating cost comparison
      • Home heating calculator
      • Aurora Preferred
    • Offers
      • Renewable energy grid connection
      • Direct Debit Discount
      • Insulation
      • Aurora's Heating Discount (HydroHeat)
    • Aurora Preferred
      • What is Aurora Preferred?
      • Aurora Preferred Heating and Cooling
      • Aurora Preferred Gas Installers
      • Aurora Preferred Hot Water Suppliers
      • Aurora Preferred Renewable Energy
      • AOK guarantee
  • Connect
    • Connect your energy supply
    • Disconnect your energy supply
    • Connect to natural gas
    • New supply and upgrades
    • Online services
    • Payment methods
    • Moving checklist
  • Help and advice
    • Choosing your heating
      • Choosing the right electric heater for your home
      • Electric heating and cooling options
      • Heating comparison prices
      • Home heating calculator
      • Aurora Preferred Heating and Cooling
      • Heating and cooling energy saving tips
      • Star rating of appliances
      • Heating Guide
    • Energy saving hints and tips
      • Energy efficiency hints and tips
      • Heating and cooling energy saving tips
      • Whitegoods energy saving tips
      • Cooking and hot water energy saving tips
      • Lighting and general energy saving tips
      • Energy efficiency calculator
      • Energy efficiency quiz
      • Star rating of appliances
      • Insulation
    • Calculators
      • Home heating calculator
      • Energy efficiency calculator
      • Appliance calculators
      • AuroraGreen calculator
    • Aurora Online Services
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    • Moving in moving out
      • Connections
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      • Moving checklist
      • Bills & payments
    • Energy efficiency and environment
      • Energy saving hints and tips
      • Renewable energy
      • What we're doing
      • Green energy
      • Energy efficiency calculator
      • Warm website
  • Bills and payments
    • Bill assistance
      • Request a payment extension
      • Lost or missing bill
      • Change your billing details
      • Direct Debit Discount
      • Aurora's hardship policy
      • Aurora Heating Discount
    • Payment methods
      • With a credit card or BPAY
      • By phone, mail or in person
      • Prepayment
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    • Your bill explained
      • Understanding your bill
      • Understanding your bill FAQs
      • AuroraGreen charges on your bill
      • Grid connect charges on your bill
      • How to read your meter
    • Discounts and concessions
    • Late Payments
• Your business
  • Small business
    • Electricity
      • Connect your energy supply
      • Disconnect your energy supply
      • Understanding your electricity bill
      • Safety at work
      • Aurora Preferred
      • Online services
    • Gas
      • Natural gas in Tasmania
      • Natural gas rates and charges
      • Aurora Preferred Gas Installers
      • Connect to natural gas
      • Understanding your natural gas bill
      • Natural gas charter
      • Natural gas safety hints and tips
    • Products and offers
      • AuroraGreen
      • Aurora Preferred Suppliers
      • Combined accounts
      • Renewable energy grid connection
    • Connect
      • Connect your energy supply
      • Disconnect your energy supply
      • Connect to natural gas
      • Online services
    • Bills and payments
      • Payment methods
      • Combined accounts
      • Understanding your electricity bill
      • Understanding your gas bill
    • Rates and charges
      • Small business rates and charges
      • Nursing home rates and charges
      • Agribusiness rates and charges
      • Retail tariff strategy
      • Demand tariffs
      • Natural gas rates and charges
      • Your electricity prices explained
    • Safety at work
      • Dial before you dig
      • Working near powerlines
      • Aurora Energy Training Centre
      • Look up look out
      • Fallen powerlines - stay away stay alive
      • Natural gas safety hints and tips
      • CablePI
    • Help and advice
      • Electric heating and cooling options
      • Heating guide
      • Lighting advice
      • Business energy saving tips
      • More help and advice
  • Medium business
    • Electricity
      • Request an electricity quote
    • Gas
      • Request a gas quote
    • Contracts and contestability
      • Options for Standing Offer Contestable Customers
      • Information about competition and contestability
      • Aurora's contract offers
      • Reasons to stay with Aurora
      • Request a quote or callback
      • Contestable business email updates
    • Products and offers
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      • Request a callback
      • AuroraGreen
      • Combined accounts
      • Renewable energy grid connection
      • Aurora Preferred
  • Large business
    • Electricity
      • Request a callback
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      • Request a callback
    • Products and offers
      • AuroraGreen
      • Aurora Preferred Suppliers
      • Combined accounts
      • Renewable energy grid connection
      • Request a callback
    • Why choose Aurora?
      • 7 reasons to switch
      • Business Testimonials
      • Who are we?
      • Business FAQs
    • Competition and contestability
  • Agribusiness
    • What size are you?
    • Agribusiness rates and charges
    • Demand tariffs
    • What do contracts and contestability mean to me?
    • Electric Farm newsletter
    • Electric Farm fact sheets
  • Business
    • Products and offers
      • AuroraGreen
      • Aurora Preferred
      • Combined accounts
      • Renewable energy grid connection
      • Request a callback
    • Why choose Aurora?
      • 7 reasons to switch
      • Business Testimonials
      • Who are we?
      • Business FAQs
    • Your bills explained
      • Understanding your bill Tasmania large business
      • Understanding your bill Victoria
      • Understanding your bill other states
      • Understanding your small business electricity bill
      • Understanding your small business gas bill
      • What are the renewable certificate charges on my bill?
• Electricity network
  • Network
    • About Network Division
    • Network Services
    • Reports and consultations
    • Electricity Network Distribution Charter
    • Aurora's Supply Reliability Guarantee
    • Quality, certification and accreditation
  • Network tariffs
    • Current network tariffs
    • Network tariff development
    • Network tariff strategy process
    • Historical network tariff information
  • Power interruptions
    • Power outages
    • Planned interruptions
    • Unplanned interruptions
    • Protecting your electrical appliances
    • Aurora's Supply Reliability Guarantee
    • Fallen powerlines
  • Your supply
    • Private powerlines
    • New supply connections
    • Vegetation management
    • Power outage reports
    • Connect embedded generators
  • Electrical contractors
    • Service Installation Rules Manual
    • Electrical contractors portal
    • Electrical contractors newsletter
    • Contractor forms
    • Contractor resources
    • Safety at work
      • Dial before you dig
      • Working near powerlines
      • Aurora Energy Training Centre
      • Look up look out
      • Fallen powerlines - stay away stay alive
      • Natural gas safety hints and tips
      • CablePI
    • Contact the SIR team
    • Accredited metering installers
    • Aurora Energy Training Centre
  • Vegetation management
    • Vegetation and powerlines
    • Tree trimming responsibilities
    • Maintaining trees near powerlines
    • Safe growing near powerlines
• About
  • About Aurora
    • Structure of the business
    • Our business diversity
    • Board of directors
    • Our executive team
    • Location of operations
    • Policies
      • Safety, health and environment policies
      • Personal code of conduct
      • Our values and behaviours
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      • Our environmental policy
      • Sustainable Aurora
  • Working at Aurora
    • Careers
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  • Public communications
    • Media centre
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  • Community
    • Sponsorships
      • Current sponsorships
        • Art sponsorships
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        • Sponsorship guidelines
      • School fundraising
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    • Sustainability and the environment
      • Sustainable Aurora
      • Quality certification and accreditation
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      • Electric and magnetic fields
  • Safety
    • Safety education
      • Safety in schools program
      • Sparky's electrical safety games
      • Fun activities and colouring in
      • Science projects and experiments
      • Desktop wallpapers for your computer
    • Safety at home
      • Electrical home health check
      • Protecting your electrical appliances
      • Safety indoors
      • Safety outdoors
      • Safety for kids
      • Natural gas safety hints and tips
      • Safe growing near powerlines
      • CablePI
      • Fallen powerlines - stay away stay alive
    • Safety at work
      • Dial before you dig
      • Working near powerlines
      • Aurora Energy Training Centre
      • Look up look out
      • Fallen powerlines - stay away stay alive
      • Natural gas safety hints and tips
      • CablePI
    • Safety campaigns
      • Safe growing near powerlines
      • Look up look out
      • Fallen powerlines - stay away stay alive
    • CablePI
      • What is CablePI?
      • Broken neutral explained
      • What do I do with my CablePI?
      • What do I look for?
      • Frequently asked questions about CablePI
      • Disclaimer
  • Aurora Energy Training Centre
    • About Aurora Energy Training Centre
    • Power System Safety Rules (PSSR) training
    • Nationally accredited apprenticeship training
    • Photo gallery
    • Courses offered
    • Glossary of terms
    • Related web links
    • Contact Aurora Energy Training Centre
• Policies
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• Contact us
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• Sitemap
• Online services
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  • How to read your meter
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• Calculators
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  • AuroraGreen calculator