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Home

• Customer charter
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About Aurora

• Community contribution
• Sponsorships
• Art sponsorships
• Business sponsorships
• Health and the environment
• Sponsorship guidelines
• Sport sponsorships
• School fundraising
• Support for charitable causes
• Corporate profile
• Aurora's Annual Report
• Aurora's advertising campaign
• Board of directors
• Press releases
• Location of operations
• Our management team
• Structure of the business
• Environment
• Air quality
• Electric and magnetic fields
• Greenhouse challenge
• Oil management
• Protecting birdlife
• Solar power - renewable energy
• Woodsmoke pollution
• Work at Aurora
• Jobs at Aurora
• Our values and behaviours
• Safety, health and environment

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Commercial & Industrial business

• General questions
• Quick tips on energy efficiency
• Request a quote
• Testimonials
• Understanding your bill

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FAQs

For schools

• Auroras safety in schools program
• Desktop wallpapers for your computer
• Fun activities and colouring-in with Sparky
• Safety for kids
• Science projects and experiments
• Sparky's electrical safety game

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Online forms

• Aurora Pay As You Go application
• Connect to natural gas
• Hot Pink insulation deal quote
• Lost or missing bill form
• Natural gas enquiry
• General enquiry and feedback form
• Commercial & Industrial business quote request form
• Online services registration form
• Pensioner discount application form
• Supply interruption lodgement request form

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How to use this web site

• About the Online Services
• About the Residential
• About the Small business
• About the Commercial and Industrial business
• About the For Schools
• About the Powerline Network
• About the About Aurora
• About the FAQ
• About the Contact Us

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Search

Online services

• Forgotten your password?
• How to register
• Login help
• Online services terms and conditions

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Powerline network

• Network
• Network services
• Quick links
• Electrical safety
• Electrical Home Health Check
• Distribution charter
• Look up, look out
• Fallen powerlines
• Safe growing
• Safety at work
• Safety for kids
• Safety indoors
• Safety outdoors
• Network tariffs
• Our expertise
• Power interruptions
• Powerlines
• Protecting your electrical appliances
• Quality, certification and accreditation
• Supply reliability guarantee
• Vegetation management

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Residential

• Aurora Pay As You Go (APAYG)
• About APAYG
• Recharge locations
• Bills and payments
• Bill payment options
• Change your billing details
• Direct debit discount
• EasyPay
• Meter reading
• Request a payment extension
• Understanding your electricity bill
• Understanding your natural gas bill
• How to read your meter
• Energy saving advice
• Energy saving tips – Cooking & hot water
• Energy saving tips – Heating & cooling
• Energy saving tips – Lighting and general
• Star rating of appliances
• Energy saving tips – Whitegoods
• Moving house
• Checklist for moving house
• Connect your electricity supply
• Disconnect your electricity supply
• Natural gas
• Natural gas charter
• Natural gas in Tasmania
• Natural gas rates and charges
• Preferred gas installers
• Products and services
• AuroraGreen
• Aurora preferred suppliers
• Aurora's insulation deal
• Choosing the right electric heater for your home
• Electric heating and cooling options
• Hot water advice
• New supply
• Rates, charges and discounts
• Aurora heating discount
• Discounts and concessions
• Electricity rates and charges

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Small business

• Agribusiness
• Electric farm fact sheets
• Fatal illness - the dangers of faulty wiring
• Private power pole maintenance
• Private powerlines
• Safe access to your meter
• Tell kids about electrical safety
• Woodsmoke
• Electric farm newsletters
• Rates and charges
• Bills and payments
• Bill payment options
• Combined accounts
• Direct debit discount
• Direct debit request service agreement
• Understanding your electricity bill
• Understanding your natural gas bill
• Heating and cooling
• Choosing the right heater for your business
• Electric heating and cooling options
• Moving premises
• Connect your electricity supply
• Disconnect your electricity supply
• Natural gas
• Natural gas rates and charges
• Natural gas charter
• Natural gas in Tasmania
• Preferred gas installers
• Products and services
• AuroraGreen
• Aurora preferred suppliers
• Electric heating and cooling options
• Lighting advice
• Rates and charges
• Agribusiness
• Demand tariffs
• Nursing homes
• Small businesses

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