Aurora Online Services

Aurora Online Services

• Manage your account
• Compare your electricity use
• Predict your next bill
• Take a look at your next meter reading date
• Pay your bill online
• Organise a connection and disconnection

Online Services is for Aurora Energy customers and available 24 hours a day, seven days a week.

Note: Online services is not currently available for Aurora PAY AS YOU GO (APAYG) customers.

You can register online or by calling our Customer Service Centre on 1300 13 2003 between 8am to 6pm Monday to Friday.

Are you already registered but forgotten your password?

Reset password

You can reset your password online or over the phone.

Aurora Online Services

Manage your account

Check your personal details, your current accounts and take a look at past accounts. You can also update your details, such as email address, daytime telephone number, postal address and your log in password.

Compare your electricity usage

Take a look at your entire history of electricity use and compare this with your current bill. You can view this information in table or graph format.

Predict your next bill

By entering the current readings on your meter, you can predict the amount of your next bill based on how far through the billing cycle you are.

Take a look at your next meter reading date

In one simple step, you can find out the date of your next meter reading.

Pay your bill online

With a credit card, your account number and the total amount outstanding, you can pay your bill online.

Organise a connection and disconnection

With details such as the meter ID number in your new house, you can easily arrange a connection online. For disconnections, simply nominate the address and enter a few simple details.

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