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Aurora Online Help Centre

Aurora Online Help Centre will help you find answers to some of the common questions asked by our Aurora Online customers.

Overview of Aurora Online

Find out how Aurora Online can work for you.

Log in help

Information on managing and changing your details.

Glossary

View some commonly used terms.

How to read your meter

Knowing how to read your meters can help you to keep track of your electricity consumption.

Connect your energy supply

Connect your home energy supply using Aurora Online or by contacting our Call Centre.

Understanding your bill

Find out how to read your bill, and where to find the most asked about information.