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Discounts and concessions

Healthcare and electricity concession

This electricity discount is available to Centrelink Health Care card holders and is administered by Aurora Energy on behalf of the Department of Health and Human Services. The discount is 87.31 cents per day all year round and eligible customers do not need to reapply each year.

It is not possible to receive this discount in conjunction with the pensioner electricity concession.

You can apply for the concession or ask any questions by contacting Aurora Energy on 1800 15 0679.

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Pensioner electricity concession

Online pensioner & health care card discount application.

The pensioner concession is given to Tasmanian pensioners who have a Pensioner Concession Card issued by Centrelink or the Department of Veterans Affairs. It is administered by Aurora Energy on behalf of the Department of Health and Human Services.

Pensioners need only register for this electricity discount once. You will continue to receive the pensioner rebate of 87.31 cents per day all year round and do not need to reapply each year.

It is not possible to receive the healthcare card concession in conjunction with the pensioner electricity concession.

You can register for this concession by completing the online pensioner & health care card discount application or calling our Customer Service Centre on 1300 13 2003, Monday to Friday between 8am - 6pm.

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Life support discount

Aurora Energy provides an electricity discount to customers who use an approved life support system, or live with someone who uses one.

The approved life support systems and cents per day discounts, current at 1 July 2010 are as follows:

Oxygen Concentrator 42.1811c
Peritoneal dialysis machine 31.2958c
Haemo-dialysis machine 31.2958c
Chronic positive pressure & airways regulator 14.9675c
Respirator (iron lung) 55.7880c
OXCP (combine 1 & 4 above) 57.1486c
Phototherapy 79.4888c

Please phone 1300 13 2003 and advise us if you stop using the life support system, or if you change your address.

To apply for this discount, you need to fill in the life support application form (PDF 19kB). A hospital officer or your doctor is required to complete a section of this form.

Address applications to:

Revenue Services Manager
Aurora Energy Ptd Ltd
GPO Box 191
Hobart Tasmania, 7001

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