How to use this website

New to this website?

Welcome to the Aurora Energy website where you can pay your bills, find out about products and services and get energy advice from the experts. You can browse around our site or use the quick links to go straight to popular pages.

When browsing, you will find information grouped into sections based on the types of service Aurora provides.

Aurora online services

Our online services are free for Aurora customers and open 24 hours a day, seven days a week.

Online services allow you to:

• manage your account
• compare your electricity use
• predict your next bill
• look at your next meter reading date
• pay your bill online

Visit Aurora online services
Register for online services

My home

My home offers information useful to residential customers. This includes assistance if you are moving house such as disconnecting and reconnecting your account; there is also information on understanding your bills, your payment options, and more about Aurora's product and services range.

Visit my home

Small to medium business

Find information on moving premises, rates, charges and other specialist information for your type of business, as well as useful information how to effectively heat or cool your business.

Visit small to medium business

Large business

Large businesses can find out the benefits of holding a contract with Aurora – this section provides an initial point of contact to explore our services.

Visit large business

Schools centre

Teaching children about electricity is highly important to Aurora – you will find some practical and helpful resources at the schools centre, including the fantastic Sparky game.

Visit schools centre

Electricity network

This section offers useful information on Aurora's electricity network, including the separate business divisions that are responsible for Tasmania's power distribution.

Visit electricity network

About Aurora

Here you can access information on the environment, safety and the Aurora Energy corporate profile, which provides news, annual reports and information on the structure of the business.

Visit about Aurora

FAQs

Frequently asked questions are a good way to find answers to specific queries. This section allows you to search for information, read through common questions and submit your own question.

FAQs

Contact us

If you need to discuss anything, or send us a message, you will find out how to do that here.

Contact us

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