Forms

The following page provides a link to all the forms on our website, conveniently located in one place.

When you fill in any of our online forms, you will receive an email confirming your form submission and you will contacted the appropriate Aurora staff members.

General enquiry and feedback form

Use this form to provide general enquiries and feedback, you can also use it to enquire about bills and payments, APAYG and a range of other matters.

Request a CablePI

If your CablePI is not working, use this form to order a replacement.

Connect your electricity

Use our online form to arrange your electricity connection.

Connect to gas

Sign up for gas online.

Order your Energy Saving Guide

Aurora's Energy Saving Guide provides advice to save energy and money when it's warm, when it's cool and all year round.

Lost or missing bill

If you cannot locate your bill you can contact us for a replacement.

Request a callback

Medium and large businesses can request a callback for electricity and gas contracts.

Claims for damage or loss of property

Please use this form to lodge your details regarding your claim for damage or loss of property and arrange for the appropriate documents to be posted to you.

Contact the SIR team

Use this form the contact the Service Installation Rules for contractors team.

Pensioner discount application form

The pensioner concession is given to Tasmanian pensioners who have a Pensioner Concession Card issued by Centrelink or the Department of Veterans Affairs.

Aurora Energy Training Centre training request form

Use this form to request training from our nationally accredited training centre.

Request a replacement APAYG card

If you have lost your APAYG recharge card, you can request a new one online.

Request to remove APAYG meter

Fill in this form to remove your APAYG meter and replace it with a standard meter.