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Contractors and suppliers

Contracting at Aurora

The following information is provided to ensure all suppliers and contractors are aware of your obligations and Aurora’s expectations of your performance – and what you can expect from us.

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What we look for

Aurora Energy works to the principle of best value for money. This is at the core of all our business relationships with suppliers of goods and services. Best value for money does not automatically mean the lowest price.

We balance all relevant factors including initial cost, whole-of-life costs (performance, maintenance and disposal), quality, reliability and timeliness in determining true value for money.

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What we ask of you

We require all contractors observe the following principles when doing business with Aurora:

  • Comply with our systems for engaging suppliers, procurement policies and procedures.
  • Provide accurate and detailed information when required.
  • Declare conflicts of interest as soon as you become aware of them.
  • Act ethically, fairly and honestly in all dealings with us.
  • Take all reasonable measures to prevent disclosure of confidential Aurora Energy information.

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Aurora as a model corporate citizen

Aurora sets high standards for our people and our suppliers, in line with our commitment to perform as a model corporate citizen. This goal underpins both our purpose and our vision.

A model corporate citizen is a company that conducts its business in an ethical and responsible way, meets its environmental obligations and strives to contribute to the community.

Find out more about Aurora.

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Our safety, health and environment policies

In line with our commitment to act as a model corporate citizen, we continue to maintain a strong focus on safety, health and environmental issues across the business – including our suppliers. When the company was formed we adopted policy documents to guide all our activities in these areas.

Contractors to Aurora are required to meet the company’s safety, health and environmental standards.

View our:

In evaluating supply arrangements, Aurora will also consider its Sustainable Procurement Principles (PDF 107KB)

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Why should suppliers follow this guidance?

The advice we provide ensures all parties will be able to advance their business objectives and interests in a fair and ethical manner. All suppliers of goods and services to Aurora are required to comply.

Suppliers should also be aware of the consequences of not complying with Aurora Energy’s requirements when doing business with us. Demonstrated corrupt or unethical conduct could lead to:

  • termination of a contract or contracts
  • removal from Aurora Energy’s approved supplier database
  • damage to reputation
  • potential long term loss of future work due to damage to reputation
  • formal investigation for corruption and other offences.

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What suppliers can expect from us

Aurora will endeavour to ensure that its policies, procedures and practices related to tendering and contracting are consistent with best practice and high standards of ethical conduct.

When doing business with suppliers and contractors, Aurora Energy employees are accountable for their actions and are expected to:

  • deal fairly, honestly and ethically with all individuals and organisations that supply goods or services to Aurora Energy
  • avoid any conflicts of interest where an employee could be influenced, or could be perceived to be influenced, by a personal interest in carrying out their duty to Aurora Energy
  • refuse improper rewards or gifts that are intended to or are likely to create the perception that they may act in a partial manner in the course of their duties
  • observe legislative, industrial or administrative requirements relevant to our position and any guidelines issued by Aurora Energy concerning the performance of their duties
  • encourage fair competition while seeking value for money
  • ensure all relevant potential suppliers are given equal access to information and opportunities to submit bids
  • ensure all procurement or disposal activities and decisions are fully and clearly documented to provide an effective internal audit trail, allowing for effective performance review of contracts
  • endeavour to ensure tenders will not be called unless Aurora Energy has a firm intention to proceed to contract
  • endeavour to ensure Aurora Energy will not disclose confidential or personal information unless legally compelled or able to do so
  • source, wherever reasonably commercially feasible, energy efficient equipment, products containing recycled materials and environmentally friendly products
  • source only from companies that have appropriate OH&S and Environmental Management Systems in place.

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Aurora Supplier of the Year awards

Aurora values effective relationships with suppliers and demonstrates this through annual Supplier of the Year awards. Supplier performance is evaluated in areas such as delivery time, packaging, accounting accuracy, product quality, and technical knowledge, innovation and communication skills. Performance reviews are conducted at agreed times during the year. The objectives of the program are to encourage cooperative relationships.

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Aurora tendering system

Aurora Energy's tenders are now being listed and processed via the e-Tendering website, Tenderlink. This system has been incorporated to improve the speed and efficiency for both Aurora Energy and our suppliers.

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