Policies

Our policies cover how we expect our employees to behave at work and towards each other. They also dictate how we aim to impact the environment, our safety and health expectations, and what people can expect from us with regard to a right to information.

Safety, health and environment policies

Aurora's approach to safety, health and the environment is based on caring for yourself, your mates, your family and the community.

Personal code of conduct

This is our statement of 'how we do things' and is followed by everyone at Aurora.

Our values and behaviours

Aurora has seven values and behaviours designed to achieve its purpose 'to see the Tasmanian community prosper from our efforts'.

Right to information

You have a right to information that will help you understand what we do and how we do it.

Our environmental policy

The AuroraGreen environmental policy continues to guide all aspects of our environmental performance.

Sustainable Aurora

This program covers a range of practical actions Aurora has undertaken to become a more sustainable company.

Distribution Business complaint management policy

View our policy on how we handle complaints from distribution customers.

Energy Business complaint management policy

View our policy on how we handle complaints from energy customers.